FAQ's

WELCOME

Thank you for choosing to stay with us. We are committed to making Warwick Freedom Lifestyle Park a place to which you will want to return. If you have any special requirements or need our help, please ask.

Checkin & Checkout

Check in is from 1pm and Checkout is before 10am.

Deposit Policy:

A deposit of the first night’s tariff is required in order to confirm your booking.

Reception Hours:

8.30am to 5pm

BOOKING INFORMATION

A deposit (minimum 1st night in full) is required to secure each reservation at time of booking. Reservations will not be guaranteed without a deposit.

Balance is to be paid:

• 14 days prior to arrival
• PEAK Season balance is due 28 days prior to arrival.

Minimum stayed nights applies for special events and peak times.

CANCELLATION POLICY

Year Round (excluding peak seasons)

If cancellations happen within the 14 days of arrival date then your deposit is forfeited.

If cancellations happen before the 14 days of arrival date a $30 administration fee will apply. Written confirmation by email for cancellations required. All refunded monies will be paid by direct deposit or credited to card that booking was made with.

Peak Season

If cancellations happen within the 28 days of arrival date then your deposit is forfeited.

If cancellations happen before the 28 days of arrival date a $30 administration fee will apply. Written confirmation by email for cancellations required. All refunded monies will be paid by direct deposit or credited to card that booking was made with.

REFUNDS ARE NOT GIVEN ON PREMATURE CHECKOUTS UNDER ANY CIRCUMSTANCES AT ANY TIME.

BOOKINGS MADE VIA THIRD PARTY SITES

All Bookings booked through Third Party Sites (e.g. Booking.com) have their own payment and cancellation policy.

Please refer to their policy as this may differ from the park policy.

To cancel or change a booking, make direct contact with the applicable third-party site.

REFUND CONDITIONS: Providing the necessary notice has been given and you are able to receive a refund, the remaining deposit will be refunded by the same method in which they were originally paid. All refunds will be processed within 7 days.

TRAVEL INSURANCE AND WEATHER EVENTS

It is highly advised to look at travel insurance for cover due to unforeseen circumstances including weather events/conditions, event cancellations, medical expenses, health pandemics and loss or damage to personal baggage. Within the cancellation period of your booking, a refund will not be made to weather conditions/events.